Terms of Service
By installing or using Roamly, you agree to these terms. They're short.
1. What Roamly is
Roamly is an iOS VPN app that routes your device traffic through WireGuard servers we operate or rent. It hides your real IP, encrypts your DNS lookups, and filters known fraud/phishing domains. Roamly is a premium VPN: new users get a 3-day free trial, then an active subscription is required to connect.
2. Account
- You must be at least 16 years old (or the legal age in your jurisdiction, whichever is higher).
- One account per person. No sharing accounts or abusing the free trial through multiple accounts.
- You sign in with Apple or Google; keep that account secure.
- An active trial or subscription is required to connect.
3. Acceptable use
You agree NOT to use Roamly for:
- Illegal activity in any jurisdiction connecting through our servers
- Distributing malware, ransomware, or running command-and-control infrastructure
- Phishing, fraud, or credential theft
- Accessing or distributing child sexual abuse material (CSAM) — this is a permanent, no-warning ban with reporting to law enforcement
- Spam (email, SMS, comment, scraping social media at scale)
- Hacking, DDoS, port scanning, brute-force attacks
- Operating commercial services through the VPN connection (e.g. running a server)
- Abusing the free trial through multi-account creation
We reserve the right to terminate accounts violating these rules with no refund. Severe violations are reported to authorities.
4. Pricing and payment
- Premium starts with a 3-day free trial, then a subscription (monthly or yearly) that renews automatically until you cancel.
- Purchases and subscriptions are handled by Apple through the App Store, using the payment method on your Apple ID. Apple handles billing, receipts, and applicable taxes.
- Manage or cancel your subscription anytime in Settings → your name → Subscriptions on your device.
5. Refunds
- App Store purchases: refunds are handled by Apple. Request one at reportaproblem.apple.com.
- Free trial: no charge during the 3-day trial, so cancelling before it ends costs nothing.
- Refunds are not given for accounts terminated due to terms violations.
6. Service availability
We aim for 99% monthly uptime but make no guarantee. The service may be unavailable due to maintenance, infrastructure provider issues, or events beyond our control. We do not provide SLA credits at this stage.
7. Logs and law enforcement
We retain minimal connection metadata (see Privacy Policy) — we do not keep a history of your browsing. We comply with valid legal process from courts of competent jurisdiction. We do not respond to informal requests, foreign requests with no jurisdictional nexus, or non-government parties.
If your account is reported for abuse (CSAM, malware distribution, payment fraud), we will investigate. Confirmed violations result in account termination, evidence preservation, and reporting to relevant authorities where legally required.
8. Disclaimers
Roamly is provided "as is." No warranty of fitness for any particular purpose. We're not liable for indirect or consequential damages — including but not limited to lost data, missed business opportunities, or your inability to access a particular service. Maximum total liability is the amount you paid us in the previous 12 months.
Roamly is not an anti-virus, anti-malware suite, or replacement for safe browsing practices. Don't click random crypto links. Don't enter your bank password into akbank-tr-online.xyz. Common sense first; VPN second.
9. Termination
You can request account deletion anytime by contacting support. We can terminate accounts for terms violations. Either way, data retention follows the schedule in our Privacy Policy.
10. Changes
We may update these terms. Material changes will be emailed at least 14 days before taking effect. Continued use after the effective date means acceptance.
11. Governing law
These terms are governed by the laws of the jurisdiction where the operator is incorporated. Disputes will first be addressed via good-faith negotiation. If unresolved, the competent courts of the operator's incorporation are the exclusive venue.